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For anyone in the food service industry or who may be contemplating food service as a career, this read will spell out the key factors necessary to succeed, in common sense terms. Bill Wentz speaks plainly with a knowledge drawn from practical experiences of what works best with managing this business. The emphasis is on setting the right priorities, and spending, or rather investing, your time and effort wisely. Wentz outlines clear steps and advice on most every aspect of building your business, controlling your costs, developing great employees who clearly understand what you mean, and most important, keeping your customers happy and loyal.
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